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Autoplay makes your Sendspark videos start playing (muted) as soon as viewers open your share page, which reduces clicks and friction. Turn it on in your workspace settings by scrolling down and switching the “Autoplay Videos” toggle to On. Videos always autoplay muted so they render correctly across all browsers, including Safari.

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Key takeaways

  • Autoplay starts your videos playing automatically (muted) the moment a viewer opens your share page.
  • Enable it in your workspace settings by switching the “Autoplay Videos” toggle to On.
  • Videos always autoplay muted because some browsers, like Safari, block autoplay with sound.
  • Autoplay is best for low-friction video emails; leave it off for educational content where viewers shouldn’t miss the opening audio.
When you enable autoplay in your workspace settings, your videos will start playing (muted) right way when viewers open your video share pages. This reduces clicks and friction, so you can provide a better experience for your viewers.

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How to Enable Autoplay on Sendspark

  1. Go to your workspace settings
  2. Scroll down
  3. Switch the “Autoplay Videos” toggle to”On”
Sendspark autoplay video toggle

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Autoplay Frequently Asked Questions

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Q: Should I turn on autoplay?

A: It’s really your choice (that’s why we give you an option!). Autoplay reduces friction for viewers, who immediately see the videos playing and are pulled into the action. However, because videos autoplay muted, your viewer might miss the first few seconds of audio. Typically, we recommend using autoplay if you’re mainly using Sendspark to send video emails (and really want to optimize for low friction) and not using autoplay if you’re using Sendspark primarily for educational content where viewers shouldn’t miss a second. Let us know what you decide!

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Q: Why do videos autoplay muted?

A: Some browsers (like Safari) do not allow videos to autoplay with sound, so we autoplay videos to ensure that they will render correctly across all browsers. This also creates a better viewer experience for your viewers — who might find it jarring to have a video autoplay with sound!

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Frequently asked questions

Go to your workspace settings, scroll down, and switch the “Autoplay Videos” toggle to On. Once enabled, your videos start playing automatically when viewers open your share pages.
No. Videos autoplay muted. Some browsers, like Safari, do not allow videos to autoplay with sound, so muting ensures your videos render correctly across all browsers.
It’s your choice. Autoplay is recommended when you’re mainly sending video emails and want to optimize for low friction. It’s better left off for educational content where viewers shouldn’t miss a second.
Because videos autoplay muted, viewers might miss the first few seconds of audio before they unmute. That’s the main trade-off to weigh against the reduced friction.
Updated July 2026.