Key takeaways
- You need Salesforce email access, an active Sendspark account with Dynamic video campaigns, and at least one Salesforce contact.
- The process uses two links from the Sendspark campaign modal: the thumbnail link and the Salesforce Video link.
- When you preview or test the email you’ll see the original background video, but each recipient sees their personalized version on click.
- The system automatically selects the right personalized background for each contact based on their Salesforce record data.
Prerequisites
- Access to Salesforce with email permissions
- An active Sendspark account with Dynamic video campaigns
- At least one contact in your Salesforce database
Step 1: Set Up Your Salesforce Email
- Navigate to your Contacts section in Salesforce
- Click on Send List Email
- Select your desired recipients for the campaign
Step 2: Add Your Dynamic Video Thumbnail
- Go to your Dynamic Videos campaign in Sendspark
- Click Share Campaign
- In the modal that appears, type “Salesforce” to access the integration options
- Copy the provided thumbnail link
- Return to your Salesforce email composer
- Click the Image icon in the email editor
- Select Web Image
- Paste the thumbnail link and click Insert
Step 3: Link Your Dynamic Video
- Go back to your Sendspark campaign modal
- Click on Salesforce Video (this is the second link you’ll need)
- Copy this video link
- In your Salesforce email, single-click on the video thumbnail you just inserted
- When the thumbnail shows a selection outline, click the Link option
- Paste the video link URL in the link field
- Click Save
Step 4: Send Your Email
- Add a subject line to your email
- Review your email content
- Click Send to deliver your Dynamic video campaign
Video Tutorial
Frequently asked questions
What do I need before sending dynamic videos through Salesforce?
What do I need before sending dynamic videos through Salesforce?
You need access to Salesforce with email permissions, an active Sendspark account with Dynamic video campaigns, and at least one contact in your Salesforce database.
How many links do I need from the Sendspark campaign modal?
How many links do I need from the Sendspark campaign modal?
Two. First the thumbnail link, which you insert as a web image, and second the Salesforce Video link, which you attach to that inserted thumbnail.
Why does the preview show the original background video instead of the personalized one?
Why does the preview show the original background video instead of the personalized one?
When you preview or test the email, you’ll see the original background video used in your campaign setup. Each recipient automatically sees their personalized version when they click the video thumbnail.
How does Salesforce know which personalized video to show each contact?
How does Salesforce know which personalized video to show each contact?
The system automatically selects the appropriate personalized background for each contact based on the data associated with their Salesforce record.
Related articles
- Salesforce: Send Personalized Videos at Scale
- Salesforce Integration - Record Videos
- Salesforce “Company” Variable Missing - Workaround
- How to Set Up Sendspark for Salesforce