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Sendspark integrates with Close CRM through the Sendspark Chrome Extension. Once it’s installed, a Sendspark icon appears in the Close compose window. Click it to record a new video (or reuse a recent one), preview it, then insert it into your Close email as a clickable thumbnail your recipient can watch.

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Key takeaways

  • The integration works through the Sendspark Chrome Extension in a Chrome browser — without it, the Sendspark icon won’t appear in Close.
  • From the compose window you can Record New Video, Add Last Recording, or open your Video Library.
  • Preview your recording and delete or re-record as many times as you like before inserting.
  • Shortcuts in the preview modal — Select Template, Add Video, Trim, and Edit page/thumbnail — let you personalize the video without starting over.
Stand out and personalize your Close emails with a Sendspark video message.

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Before you get started:

Please install the Sendspark Chrome Extension to use the Close integration. As long as you have the Chrome Extension installed, you’ll automatically be able to access Sendspark from Close CRM. Install Chrome Extension

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How to Send Videos in Close CRM

Watch the video, or follow the steps below!

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1. Click the Sendspark Icon in Close CRM

Create a new conversationor open anexisting conversation in Close. You’ll see the Sendspark logo appear in the compose window next to the native Close options. Close CRM compose window with Sendspark logo icon visible Note: you must have the Sendspark chrome extension installed and be using a Chrome browser to see the Sendspark icon.

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2. Record a New Video

Click Record New Video. This will launch the Sendspark Chrome Extension, so you can record a video of yourself or your screen. Sendspark Chrome Extension popup showing Record New Video button option Alternatively, you can choose from other options:
  • Add Last Recording — inserts the last Sendspark video you recorded
  • Video Library — opens your Sendspark dashboard to find or manage existing videos

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3. Preview Your Video

After you’ve recorded your video, you’ll be able to preview it on your screen right above Close. Feel free to delete or re-record as many times as you’d like until you get it right… but also remember it will never be perfect! Sendspark video preview modal displaying recorded video above Close interface

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4. Use Shortcuts

Sendspark provides shortcuts to improve your process and save you time! Feel free to use any of these from the Chrome Extension Preview Modal:
  • Select Template— lets you use saved templates to add text & a call-to-action to your video, without typing
  • Add Video — lets you add a second video as a combined video, so instead of recording the entire video for every person you’re reaching out to, you can just record a custom intro
  • Trim — lets you trim your video
  • Edit page/thumbnail— takes you to another page to add more customization to your video landing page and thumbnail

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5. Insert Video into Close Email

Once you’re happy with your video, just click “insert” and it will be added to your Close email. Feel free to resize the video thumbnail and edit the email text until it looks right to you!

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Happy Recording!

Let us know if you have any questions, we’re happy to help!

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Frequently asked questions

Yes. You must have the Sendspark Chrome Extension installed and be using a Chrome browser to see the Sendspark icon in the Close compose window. As long as the extension is installed, you’ll automatically be able to access Sendspark from Close CRM.
Yes. Besides Record New Video, the extension popup lets you Add Last Recording (inserts the last Sendspark video you recorded) or open your Video Library to find or manage existing videos.
Yes. After recording, you can preview the video right above Close and delete or re-record as many times as you like. From the preview modal you can also Select a Template, Add a second video, Trim the video, or Edit the page and thumbnail.
Once you click Insert, the video is added to your Close email as a thumbnail. You can resize the thumbnail and edit the surrounding email text until it looks right.
Updated July 2026.