Key takeaways
- Downloading videos as .mp4 is available for Starter plan users and above (see Sendspark pricing).
- For recorded videos: hover over the video, click Share, then Download → Video (MP4).
- For requested videos: open your Video Requests folder, hover the video, and use the ellipses (top right) to select download.
- Downloads land in your browser’s Downloads folder (shown at the bottom-left of Chrome).
Download Recorded Videos
You can download any videos you record through the Sendspark web application or Chrome Extension from your Sendspark dashboard. Simply hover over your video, and click on Share.

Download Requested Videos
You can download requested videos right from your Video Requests folder. In this case, you can hover the video and see the download option directly over it.
Frequently asked questions
How do I download a recorded video as an MP4?
How do I download a recorded video as an MP4?
From your Sendspark dashboard, hover over the video and click Share, then click Download and continue to Video (MP4). This works for videos recorded through the web application or the Chrome Extension.
Can I download videos on the free plan?
Can I download videos on the free plan?
No. Download is only available for Starter plan users and above. You can compare plans on the Sendspark pricing page.
How do I download a requested video?
How do I download a requested video?
Open your Video Requests folder, hover over the video, and click the ellipses on the top right of the video, then select download. The download option appears directly over requested videos.
Where does the downloaded file go?
Where does the downloaded file go?
The video downloads to your browser’s Downloads folder. In Chrome you’ll see it appear at the bottom-left of the browser as it finishes, and it will be saved in your Downloads folder.