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If your Sendspark recording won’t upload or the extension stops responding, reload the extension: click the Extensions icon in Chrome, find the Sendspark extension, click Reload, and try recording again. This resets the connection and updates you to the latest version, resolving most connection-related issues. If it persists, restart Chrome and try once more. If you’re experiencing recording problems — such as “video upload failed” — try reloading your Chrome extension. This usually resolves most connection-related issues. Why this works:
  • Resets the extension connection
  • Fixes temporary glitches
  • Ensures you’re running the latest available version
Steps:
  1. Click the Extensions icon in Chrome.
  2. Find the Sendspark extension.
  3. Click Reload.
  4. Try recording again.
If the issue continues, restart Chrome and try once more. Chrome Extensions menu with Sendspark extension and Reload button visible

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Key takeaways

  • Most recording and upload problems, including “video upload failed”, are connection-related and clear up after reloading the extension.
  • Reloading resets the extension connection, fixes temporary glitches, and ensures you’re on the latest available version.
  • To reload: Extensions icon → find Sendspark → Reload → try recording again.
  • If it still doesn’t work, restart Chrome and try once more.

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Frequently asked questions

Reloading resets the extension’s connection, clears temporary glitches, and makes sure you’re running the latest available version — which is what most connection-related recording problems come down to.
Try reloading your Chrome extension first: click the Extensions icon, find the Sendspark extension, click Reload, and record again. This resolves most upload failures.
If the issue continues after reloading, restart Chrome and try recording once more.
Updated July 2026.