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Face Mode records only your face in full screen and works well with Dynamic Backgrounds, placing your face in the bottom-left corner. Both Mode records your face and screen together and should not use Dynamic Backgrounds, since the system crops the center of the frame instead of your face. Choose Face Mode for dynamic backgrounds and Both Mode to keep screen content.

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Key takeaways

  • Face Mode records only your face in full screen and works effectively with the Dynamic Backgrounds feature.
  • Both Mode records your face and screen/background content at once and should be used with Dynamic Backgrounds turned off.
  • With Dynamic Backgrounds on, Face Mode puts your face in the bottom-left corner, while Both Mode crops the center of the recording (not just your face).
  • Choose Face Mode if you plan to add dynamic backgrounds; choose Both Mode if you want to include screen content and keep the original format.
This guide explains the differences between Face Recording and Both Recording modes when creating dynamic videos in Sendspark, and how each recording type affects your dynamic video options.

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Understanding Recording Modes

When recording videos with the Sendspark Chrome extension, you have two recording options:
  • Face Mode: Records only your face in full screen
  • Both Mode: Records both your face and screen/background content simultaneously

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How to Record in Each Mode

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Recording in Face Mode

  1. Start the Sendspark Chrome extension recording
  2. Select Face Mode (you’ll see your face in full screen)
  3. Click Record and deliver your message
  4. Click Stop and save your video

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Recording in Both Mode

  1. Start the Sendspark Chrome extension recording
  2. Select Both Mode
  3. Choose your screen sharing option (entire screen, window, or tab)
  4. Click Share and then Record
  5. Deliver your message with both face and screen content visible
  6. Click Stop and save your video

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Creating Dynamic Video Campaigns

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Setting Up Your Campaign

  1. Click Create Dynamic Video Campaign
  2. Choose how to add your video:
  • Upload a previously recorded video
  • Browse from your Sendspark library
  • Paste a video URL
  • Record directly from the campaign builder
  1. Select your desired video from your library

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Dynamic Background Options

The recording mode you choose significantly impacts your dynamic background capabilities:

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Face Mode Videos

  • Can use Dynamic Backgrounds feature effectively
  • Your face will appear in the bottom left corner when dynamic backgrounds are enabled
  • Works well with or without dynamic backgrounds
  • Provides maximum flexibility for dynamic video creation

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Both Mode Videos

  • Should not use the Dynamic Backgrounds feature
  • When dynamic backgrounds are enabled, the center portion of your recording appears in the bottom left corner
  • Best used with Dynamic Backgrounds turned off
  • Keep the original recording format as-is

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Best Practices

Tip: Choose your recording mode based on your intended use:
  • Use Face Mode if you plan to add dynamic backgrounds to personalize videos
  • Use Both Mode if you want to include screen content and keep the original format
Important: Both mode recordings with Dynamic Backgrounds enabled will not display as expected, as the system will crop the center of your recording instead of just your face.

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Setting Up Dynamic Elements

  1. Configure your fallback URL (default background)
  2. Add contact information including background URLs for personalization
  3. Generate your personalized videos
Understanding these recording modes will help you create more effective dynamic video campaigns that display exactly as intended.

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Frequently asked questions

Face Mode records only your face in full screen. Both Mode records your face and your screen/background content simultaneously.
You shouldn’t. Both Mode is best used with Dynamic Backgrounds turned off. When dynamic backgrounds are enabled on a Both Mode recording, the system crops the center of your recording into the bottom-left corner rather than just your face, so it won’t display as expected.
Use Face Mode. It works well with Dynamic Backgrounds and places your face in the bottom-left corner, giving you maximum flexibility for personalized dynamic videos.
Use Both Mode when you want to include screen content and keep the original recording format as-is, with Dynamic Backgrounds turned off.
In Face Mode with dynamic backgrounds enabled, your face appears in the bottom-left corner over the background.
Updated July 2026.