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Dynamic video minutes (credits) are consumed when you create a Dynamic Video campaign, which uses AI voice cloning to personalize one recording for many leads. You get a monthly allocation that resets with your billing cycle, and Sendspark charges 1 credit per personalized minute — so a 60-second video sent to 50 leads uses 50 credits.

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Key takeaways

  • Credits are counted as 1 credit per personalized minute; a 60-second video personalized for 50 leads consumes 50 credits.
  • Your minutes are a monthly allocation that resets on your billing cycle. You can find your limit bar and credit renewal date on the Billing page.
  • Generating a campaign also creates a one-time fallback video, so a 1-minute video consumes 2 minutes the first time. The fallback is only created once, no matter how many times you send videos to generate.
  • These minutes do not affect regular (non-dynamic) videos, which are unlimited in number and length on any paid subscription. Combined Videos can optimize credit usage by only charging for the personalized intro portion.
Dynamic video minutes are used when we want to create a dynamic video campaign. “Dynamic Videos” allows you to create personalized videos with the help of AI voice cloning. Basically, you’re recording a video one time, but you’re addressing 1000 leads automatically.

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Getting Started with Dynamic Videos:

  • You will find the Dynamic Videos access button to the left of your account:
Sendspark account left sidebar with Dynamic Videos access button highlighted
  • This is how a list of videos looks like in your DV Campaign Dynamic Video Campaign list view showing multiple personalized videos

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How does it work?

You get a monthly allocation of minutes: (Check our plans Sendspark pricing). Credits reset on a monthly basis, coinciding with your billing cycle. To find your exact renewal date, visit the “Billing” page in your Sendspark account. Example: If you record a 60-second video and personalize it with AI Voice cloning for 50 leads, the total consumption would be 50 credits (1 credit per personalized minute). You can find your limit bar in the billing section: https://sendspark.com/settings/billing. Additionally, you can check your credit renewal date on the same page to plan your usage effectively. Keep in mind that when you create a dynamic video campaign, and you send one video to generate, the system will generate two: your video and a fallback video. That fallback video will only be created once, no matter how many times you send videos to generate. But if you send one and that video is one minute long, the campaign will consume two minutes so that it can produce that fallback video Dynamic video credit consumption example showing original and fallback video generation Note: These minutes do not affect the number or length of regular videos that you create. You can do as many for as long as you want on any paid subscription. Check our Pricing page to see what each plan offers: https://www.sendspark.com/pricing Also, check out our COMBINED VIDEOS feature to create a personalized intro along with a Core video to extend your explanation even longer without using more minutes: use combined videos in campaigns For example, create a short personalized intro (e.g., 10 seconds) that includes variable content like the recipient’s name, then append a longer, consistent non-personalized video segment (20-30 seconds). This will optimize credit usage by ensuring only the personalized portion consumes credits. Happy recordings!

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Frequently asked questions

Credits are counted at 1 credit per personalized minute. For example, if you record a 60-second video and personalize it with AI voice cloning for 50 leads, the total consumption is 50 credits.
Yes. Credits reset on a monthly basis, coinciding with your billing cycle. You can find your limit bar and your credit renewal date on the Billing page in your Sendspark account.
When you create a dynamic video campaign and send one video to generate, the system generates two videos: your video and a fallback video. So a 1-minute video will consume two minutes to also produce the fallback. That fallback is only created once, no matter how many times you send videos to generate.
No. These minutes do not affect the number or length of regular videos you create. You can make as many, for as long as you want, on any paid subscription.
Use the Combined Videos feature to pair a short personalized intro (for example, 10 seconds) with a longer, non-personalized core video. Only the personalized portion consumes credits, so you can extend your explanation without using more minutes.
Updated July 2026.