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Sendspark released the ”% watched” feature on February 2nd, 2022, which shows the portion of your video that each viewer watched. Because the data wasn’t captured before that date, the ”% watched” column stays empty for older sessions. An empty value doesn’t mean viewers skipped your video — only that the data wasn’t recorded for that session.

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Key takeaways

  • The ”% watched” feature launched February 2nd, 2022 and shows how much of a video each viewer watched.
  • Sessions from before that date have an empty ”% watched” column because the data wasn’t captured.
  • An empty value doesn’t mean viewers didn’t watch — just that it wasn’t recorded for that session.
  • Going forward, ”% watched” data is available for all viewer sessions.
On February 2nd, 2022 we released a ”% watched” feature to let you see the portion of your video viewers have watched. The bad news is we don’t have ”% watched” data from before February 2nd, 2022, so the ”% watched” column will be empty for those sessions. Percentage Video Viewed 👆 This does NOT mean that viewers did not see your entire video — just that we did not capture the data for this session. The good news is that going forward you’ll be able to see ”% watched” data for all viewer sessions!

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Frequently asked questions

Those sessions happened before February 2nd, 2022, when the feature launched, so the ”% watched” data was never captured for them.
No. It only means the data wasn’t captured for that session — not that the viewer skipped or stopped watching.
Yes. Going forward, ”% watched” data is recorded and available for all viewer sessions.
Updated July 2026.