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I'm locked out of my account / I Lost access to my account
I'm locked out of my account / I Lost access to my account
Dan Delauretis avatar
Written by Dan Delauretis
Updated over a week ago

Have you recently lost access to your account due to an email domain change? Perhaps you no longer have access to your inbox and have forgotten your Sendspark password.

Kindly send us an email at support@sendspark.com with the following questions answered:

-What was the amount of the last payment you made?

-What is the date of your last Sendspark charge?

-How long have you been a Sendspark user?

-Is your account currently active?

-What is the name of the video you last recorded?
-What was the last video you recorded and what was it about?

The more information you provide, the faster we can help you. :)
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If required, we will ask for more information depending on each circumstance

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