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How to Disable Hardware Acceleration
How to Disable Hardware Acceleration
Dan Delauretis avatar
Written by Dan Delauretis
Updated over a week ago

Disable hardware acceleration

This seems complicated, but will only take 2 minutes, and is very likely to fix your audio/sync issue. Follow these steps to disable hardware acceleration:

1. First, open your Chrome settings by clicking on the 3 dots located on the top right-hand side of the browser.

Chrome settings

2. Inside settings, click on the “System” tab on the left side of the screen. Or, you can navigate directly here by typing chrome://settings/system on the address bar.

System option

3. Next, disable “Use hardware acceleration when available”, and click on ReLaunch to restart your browser. After that, you should be able to record with no problems.

Hardware acceleration toggle

If your problem continues and you have a dedicated graphic card, go into its configuration and try to disable hardware acceleration (or enable it if it was disabled).

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