Key takeaways
- The two most common causes are the wrong mic selected and the mic left toggled off from a previous session.
- In the Web App or Chrome Extension, open settings and choose the correct microphone from the dropdown menu.
- For a permanent fix, set your default microphone in Chrome at chrome://settings/content/microphone.
- If no microphone is detected at all, see Camera or Microphone not detected / No Inputs.
Possible Reasons Why Your Mic Was Not Recorded
1. You had the wrong mic selected
To fix this:- When recording from the Web App or Chrome Extension, change your microphone by clicking on settings and deploying the second drop-down menu to display all your available options.

- For a more permanent fix, change your default microphone settings in your Chrome Preferences. You can also copy the following path and paste it into your Chrome’s address bar and hit Enter: chrome://settings/content/microphone

2. You accidentally left your microphone “off” from your last video
To fix this:- When recording from the Chrome Extension, it’s possible to toggle your microphone to “off.” Make sure to turn it back on when you’re ready to record with sound again!

Frequently asked questions
How do I change which microphone Sendspark uses?
How do I change which microphone Sendspark uses?
When recording from the Web App or Chrome Extension, click settings and open the second drop-down menu to see all available microphones, then select the right one.
How do I set my microphone permanently?
How do I set my microphone permanently?
Change your default microphone in your Chrome Preferences. You can paste chrome://settings/content/microphone into your Chrome address bar and hit Enter to get there directly.
Why did my mic record fine before but not this time?
Why did my mic record fine before but not this time?
In the Chrome Extension you can toggle your microphone off, and it can stay off from your last video. Make sure the mic toggle is turned back on before you record with sound again.
What if no microphone is detected at all?
What if no microphone is detected at all?
That’s a different issue — an app like OBS or Zoom may be controlling your peripherals, or the mic may be connected through a hub. See Camera or Microphone not detected / No Inputs for the full fix.