If your camera bubble (your face) is not showing when recording over a PDF, this is due to a Chrome security setting. By default, Chrome blocks extensions from accessing files (like PDFs opened from your computer), which prevents the camera overlay from appearing.
⚙️ Enable access to PDF files
1️⃣ Open extension settings
Click the 🧩 puzzle icon (top right in Chrome)
Find Sendspark
Click the ⋮ three dots next to it
Select “Manage extension”
Right-click the Sendspark icon
Click “Manage extension”
2️⃣ Turn on file access
Scroll down
Find “Allow access to file URLs”
Toggle it ON ✅
3️⃣ Refresh and record
Go back to your PDF tab
Refresh the page
Start recording again 🎬
💡 Why this is needed:
Chrome blocks extensions from interacting with local files (like PDFs) for security reasons.
Enabling this setting allows Sendspark to properly display your camera bubble overlay during recordings.
⚠️ If this is not enabled
You may notice:
Your camera bubble not appearing
Your face missing from the recording
🤝 Need help?
If you're unsure or want to double-check before recording, feel free to reach out — support is available to help 👍