> ## Documentation Index
> Fetch the complete documentation index at: https://help.sendspark.com/llms.txt
> Use this file to discover all available pages before exploring further.

# LinkedIn profile background won't create video

> Fix LinkedIn profile background issues in Sendspark. Learn why backgrounds fail to generate videos and how to resolve common LinkedIn integration problems.

If your Dynamic Videos fail to generate when using a LinkedIn profile background URL, it's usually because your LinkedIn cookie was disconnected. Fix it by clearing the LinkedIn cookie in your browser's developer tools, logging back in, copying the new cookie, and pasting it into your Dynamic Video campaign. To avoid it, generate only 20-30 videos a day.

## Key takeaways

* Videos failing to generate with a LinkedIn background URL are usually caused by a disconnected LinkedIn cookie.
* To fix it, disconnect the current cookie, then clear the LinkedIn cookie in your browser's dev tools (**Application → LinkedIn**), log back in, and copy the new cookie.
* Paste the new cookie into your Dynamic Video campaign and try generating the video again.
* Prevent recurrence by generating only 20-30 videos a day and not over-extending the number of profiles you request.

<iframe src="https://www.youtube.com/embed/Jpoosa-jcVo?rel=0" allow="autoplay; fullscreen; picture-in-picture; encrypted-media" allowFullScreen />

This video will help you process videos that are failing to generate when you have a LinkedIn background URL.

1. Disconnect your current Cookie
2. Head to LinkedIn and access YOUR PROFILE from your menu
3. Right-click on an empty space and access your inspect tools
4. Click on APPLICATION header and look for the LINKEDIN cookie on the left-hand side panel
5. Right-click it and hit CLEAR <img src="https://mintcdn.com/sendspark/n8Pxv7HPl3LzJEYp/images/9921973/24a3a7e4-Refresh_cookie.gif?s=89e9ae3e20f71c8495164c49bf7582e8" alt="Browser developer tools showing APPLICATION header with LINKEDIN cookie selected for clearing" width="1570" height="942" data-path="images/9921973/24a3a7e4-Refresh_cookie.gif" />
6. Log back in to LinkedIn and look for the new COOKIE.
7. Copy that and paste it in your Dynamic Video campaign
8. Try to generate the video again

***

## How to avoid this from happening again?

-Do not over-extend the number of profiles you're requesting to avoid a disconnection of your cookie.-Generate between 20-30 videos a day.

The more videos you generate, the more likely you are to provoke LinkedIn to disable the cookie.

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Why won't my video generate when I use a LinkedIn profile background?">
    This typically happens when your LinkedIn cookie has been disconnected. Refreshing the cookie and pasting the new value into your campaign resolves the failure.
  </Accordion>

  <Accordion title="How do I refresh my LinkedIn cookie?">
    Disconnect your current cookie, go to LinkedIn and open your profile, right-click an empty space and open Inspect, click the **Application** header, find the LinkedIn cookie in the left panel, right-click it and choose **Clear**. Log back into LinkedIn, copy the new cookie, and paste it into your Dynamic Video campaign.
  </Accordion>

  <Accordion title="How can I stop this from happening again?">
    Don't over-extend the number of profiles you request, and generate only 20-30 videos a day. The more videos you generate at once, the more likely LinkedIn is to disable your cookie.
  </Accordion>

  <Accordion title="What should I do after pasting the new cookie?">
    Try to generate the video again. With a fresh, valid cookie in place, the LinkedIn background should process and the video should generate successfully.
  </Accordion>
</AccordionGroup>

*Updated July 2026.*