> ## Documentation Index
> Fetch the complete documentation index at: https://help.sendspark.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Send Video Emails with Keap

> Add personalized Sendspark videos to Keap in a few steps — with play-in-email support and an automatic GIF fallback.

Embedding a Sendspark video in Keap takes about two minutes: copy the email embed code from Sendspark, then paste it into Keap. Recipients whose email clients support video see it play inline; everyone else gets an automatic GIF preview that links to the full video.

## Key takeaways

* Sendspark gives you an **email embed code** you add to Keap — no developer required.
* Videos **play inside the email** on supported clients; unsupported clients automatically show a **clickable GIF preview**, so every recipient can watch.
* Embedding video in email can lift click-through rates by **up to 400%** (Sendspark).
* The same Sendspark steps work across every tool, so your setup stays consistent whether you use Keap, HubSpot, or Mailchimp.

## Will an embedded Sendspark video play inside Keap?

Yes. When the recipient's email client supports embedded video, your Sendspark video plays directly inside the email. Whether it plays depends on the recipient's email client, not on Keap. See the current [list of email clients that support embedded video](https://blog.sendspark.com/which-email-clients-support-embedded-videos).

## What happens if the recipient's email client doesn't support video?

Nothing breaks. Sendspark automatically generates an animated **GIF preview** of your video as a fallback. The recipient sees the preview and clicks it to open and watch the full video in their browser.

## How to add a Sendspark video to Keap

<Steps>
  <Step title="1. Record or upload your video in Sendspark">Create a recording or upload an existing video from your library.</Step>
  <Step title="2. Click Share Video">Open the share options on the video you want to send.</Step>
  <Step title="3. Click Embed Video">Open the embed options.</Step>
  <Step title="4. Copy the email embed code">This is the snippet you'll paste into Keap.</Step>
  <Step title="5. Open your email in Keap">In Keap, create or edit the email you want to send.</Step>
  <Step title="6. Add an HTML or code block">Add a content block that accepts custom HTML where the video should appear.</Step>
  <Step title="7. Paste the embed code">Paste the Sendspark email embed code into the HTML block in Keap.</Step>
  <Step title="8. Preview and send">Confirm the video (or GIF fallback) renders, then send or schedule as usual.</Step>
</Steps>

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Do I need a developer to add video to Keap?">No. You paste a Sendspark embed code — no custom code required.</Accordion>
  <Accordion title="Can I personalize the video for each recipient?">Yes. Use a Sendspark Dynamic Video campaign to personalize videos at scale, then add it the same way. [Learn about Dynamic Videos](/getting-started-guide-dynamic-videos).</Accordion>
  <Accordion title="How do I know if my recipients can see the embedded video?">Sendspark handles it automatically — supported clients get the inline video and everyone else gets the GIF fallback, so every recipient can watch.</Accordion>
</AccordionGroup>

## Need help adding videos to Keap?

Send us a message or a quick video and we'll be happy to help.

*Updated July 2026.*