> ## Documentation Index
> Fetch the complete documentation index at: https://help.sendspark.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Request a Testimonial with Sendspark

> Learn how to request video testimonials from customers using Sendspark's Request Video feature with simple link sharing steps.

Sendspark's Request Video feature lets you collect video testimonials with a simple link. Open the [Video Requests](https://sendspark.com/requested-videos) folder, click **Copy Request Link**, and share it with customers. Recipients record and approve a video, with or without a Sendspark account, and it uploads automatically to your Video Requests folder to view, download, or share.

## Key takeaways

* Requesting a testimonial takes one link: open the [Video Requests](https://sendspark.com/requested-videos) folder and click **Copy Request Link** to share with customers.
* Recipients do not need a Sendspark account. They can record through any of three options and review and approve the video before submitting.
* Submitted videos upload automatically to your Video Requests folder, where you can view, download, or share them.
* To make customers more comfortable, [record yourself](/record-yourself) asking for the testimonial and add your request link as a [call-to-action below your video](/use-a-call-to-action-url-link).

Sendspark's Request Video makes it easy to request testimonials from your customers.

## How to Request a Testimonial with Sendspark

1. Navigate to the Sendspark [Video Requests](https://sendspark.com/requested-videos) folder ​
2. Click **Copy Request Link** ​<img src="https://mintcdn.com/sendspark/nv8j_x-HhJc1mi6Z/images/5951428/508fb5af-image.png?fit=max&auto=format&n=nv8j_x-HhJc1mi6Z&q=85&s=45a7ff86d26a9f2d402ede6da9eb0690" alt="Copy Request Link" width="647" height="84" data-path="images/5951428/508fb5af-image.png" />
3. Now, simply share the link with your customers. Here are [some common ways to get video testimonials](https://blog.sendspark.com/get-video-testimonials).
4. Once your recipients open the link, this is what they'll see: <img src="https://mintcdn.com/sendspark/nv8j_x-HhJc1mi6Z/images/5951428/9ec17a02-image.png?fit=max&auto=format&n=nv8j_x-HhJc1mi6Z&q=85&s=e79b4fb285657772522254e8ac8b9285" alt="Video request modal for recipient" width="619" height="761" data-path="images/5951428/9ec17a02-image.png" />
5. Regardless of whether they have a Sendspark account or not, they will be able to share a recording through any of these three options: ​<img src="https://mintcdn.com/sendspark/nv8j_x-HhJc1mi6Z/images/5951428/5d4df953-image.png?fit=max&auto=format&n=nv8j_x-HhJc1mi6Z&q=85&s=d13974a9b4d6b1746f411633335bffb4" alt="Record options for video request " width="621" height="697" data-path="images/5951428/5d4df953-image.png" />
6. Recipients will have a chance to **review and approve** the video before submitting it. (Try it out by [recording a video for us here](https://sendspark.com/request/Sendspark/ywpsoec6egdg2yvg8r9sd9payzm0svhg)!) ​<img src="https://mintcdn.com/sendspark/nv8j_x-HhJc1mi6Z/images/5951428/2eed39d1-image.png?fit=max&auto=format&n=nv8j_x-HhJc1mi6Z&q=85&s=225b58ade4b1d61f9b34102b908738ae" alt="Video approval" width="1118" height="656" data-path="images/5951428/2eed39d1-image.png" />
7. When viewers submit the video, it will **automatically upload** to your [Video Requests folder](https://sendspark.com/requested-videos) for you to view, download, or share. ​<img src="https://mintcdn.com/sendspark/nv8j_x-HhJc1mi6Z/images/5951428/1ee54512-image.png?fit=max&auto=format&n=nv8j_x-HhJc1mi6Z&q=85&s=6fb5f03d654723acabf497152f896b94" alt="Requested video sent" width="2198" height="1210" data-path="images/5951428/1ee54512-image.png" />

## 💡 Bonus tip: Help your customers feel more comfortable recording videos

Use Sendspark to [record yourself](/record-yourself) asking customers to make you a testimonial to help them feel more comfortable (and prompt them with [customer testimonial questions](https://blog.sendspark.com/video-testimonial-questions)).

If you'd like to do this, just add your video request link to the [call-to-action below your video](/use-a-call-to-action-url-link).

<img src="https://mintcdn.com/sendspark/nv8j_x-HhJc1mi6Z/images/5951428/063c4c4e-How_to_get_video_testimonials_from_customers-1.png?fit=max&auto=format&n=nv8j_x-HhJc1mi6Z&q=85&s=9c0073c21ab531debdd1c71b377178ba" alt="Requested video Example" width="959" height="745" data-path="images/5951428/063c4c4e-How_to_get_video_testimonials_from_customers-1.png" />

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Do my customers need a Sendspark account to record a testimonial?">
    No. Whether or not they have a Sendspark account, recipients can record and share a video through any of three options once they open your request link.
  </Accordion>

  <Accordion title="How do I send a testimonial request?">
    Navigate to the [Video Requests](https://sendspark.com/requested-videos) folder, click **Copy Request Link**, and share that link with your customers.
  </Accordion>

  <Accordion title="Can recipients review their video before submitting?">
    Yes. Recipients get a chance to review and approve the video before submitting it.
  </Accordion>

  <Accordion title="Where do submitted testimonials go?">
    When viewers submit a video, it automatically uploads to your [Video Requests folder](https://sendspark.com/requested-videos), where you can view, download, or share it.
  </Accordion>

  <Accordion title="How can I make customers more comfortable recording?">
    Use Sendspark to [record yourself](/record-yourself) asking for the testimonial, and add your request link as a [call-to-action below your video](/use-a-call-to-action-url-link). Prompting them with clear questions helps too.
  </Accordion>
</AccordionGroup>

*Updated July 2026.*
