> ## Documentation Index
> Fetch the complete documentation index at: https://help.sendspark.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Can Autoplay Videos Include Sound?

> Learn how to manage autoplay video sound settings and disable autoplay to preserve personalized AI voice features in videos.

No. Autoplay videos start muted, because most browsers block autoplay with sound and muting makes for a less disruptive, more accessible experience. If you use AI Voice Cloning in Dynamic Videos, turn autoplay off in your workspace settings so viewers don't miss the personalized greeting.

## Key takeaways

* Autoplay videos always start **muted** by default, mainly because most browsers restrict autoplay with sound.
* Muting also protects the viewer experience in quiet or public settings and improves accessibility.
* If you use AI Voice Cloning in Dynamic Videos, muted autoplay means viewers can miss the personalized opening, so turn autoplay off.
* Toggle autoplay off in your [workspace settings](https://sendspark.com/settings/workspace) under the "Autoplay Videos" setting.

## Why Do Autoplay Videos Mute by Default?

Many users wonder if autoplay videos can start with sound. Here, we address this common question and provide guidance on how to manage autoplay settings effectively.

Autoplay videos often start without sound for several reasons:

1. **User Experience**: Videos that play automatically with sound can be disruptive, especially in public or quiet environments. Muting by default ensures a more pleasant browsing experience.
2. **Browser Policies**: Most web browsers have implemented policies that restrict autoplay with sound to prevent intrusive content. This means videos will only play with sound if the user interacts with the site (e.g., clicking or tapping).
3. **Accessibility**: Muted autoplay videos can be more accessible, allowing users to decide when and where to listen to audio.

## How can we avoid this affecting Dynamic Videos?

If you are a Dynamic Videos user and decided to include the AI Voice Cloning feature in your videos, Autoplay can be turned off so that your leads don't lose the personalization.

Here's how to do it:

1. Go to your [workspace settings](https://sendspark.com/settings/workspace)
2. Scroll down
3. Switch the "Autoplay Videos" toggle to"Off"

<img src="https://mintcdn.com/sendspark/imvImgw503U1Q0HN/images/7955184/32dd5c59-image.png?fit=max&auto=format&n=imvImgw503U1Q0HN&q=85&s=68cc0c2b527cd8fe3459a5f9936807fb" alt="Sendspark autoplay video toggle" width="1078" height="164" data-path="images/7955184/32dd5c59-image.png" />

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Can autoplay videos start with sound?">
    No. Autoplay videos start muted. Most browsers (such as Safari) do not allow videos to autoplay with sound, so Sendspark plays them muted to make sure they render correctly across all browsers.
  </Accordion>

  <Accordion title="Why does Sendspark mute autoplay by default?">
    Three reasons: browser policies restrict autoplay with sound, muted videos are less disruptive in public or quiet environments, and muted autoplay is more accessible because viewers decide when to listen.
  </Accordion>

  <Accordion title="How does muted autoplay affect AI Voice Cloning?">
    Because autoplay is muted, viewers may miss the first few seconds of audio, including a personalized AI voice greeting. If you use AI Voice Cloning in Dynamic Videos, turn autoplay off so leads don't lose the personalization.
  </Accordion>

  <Accordion title="How do I turn autoplay off?">
    Go to your [workspace settings](https://sendspark.com/settings/workspace), scroll down, and switch the "Autoplay Videos" toggle to "Off."
  </Accordion>
</AccordionGroup>

*Updated July 2026.*