> ## Documentation Index
> Fetch the complete documentation index at: https://help.sendspark.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Analytics Update — Percentage Watched

> Learn how to use the new percentage watched analytics feature to track video viewer engagement and understand viewing patterns.

Sendspark released the "Watched" feature on February 2nd, 2022, which shows the portion of your video that each viewer watched. Because the data wasn't captured before that date, the **Watched** column stays empty for older sessions. An empty value doesn't mean viewers skipped your video — only that the data wasn't recorded for that session.

## Key takeaways

* The "Watched" feature launched February 2nd, 2022 and shows how much of a video each viewer watched.
* Sessions from before that date have an empty **Watched** column because the data wasn't captured.
* An empty value doesn't mean viewers didn't watch — just that it wasn't recorded for that session.
* Going forward, "Watched" data is available for all viewer sessions.

On February 2nd, 2022 we released a "Watched" feature to let you see the portion of your video viewers have watched.

The bad news is we don't have "Watched" data from before February 2nd, 2022, so **the** ****Watched** column will be empty for those sessions**.

<img src="https://mintcdn.com/sendspark/nv8j_x-HhJc1mi6Z/images/5949152/c73ef21d-image.png?fit=max&auto=format&n=nv8j_x-HhJc1mi6Z&q=85&s=0a7320a44f20af652c559635cf9b9249" alt="Percentage Video Viewed" width="1546" height="332" data-path="images/5949152/c73ef21d-image.png" />

**👆 This does NOT mean that viewers did not see your entire video — just that we did not capture the data for this session.**

The good news is that going forward you'll be able to see "Watched" data for all viewer sessions!

***

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Why is the &#x22;Watched&#x22; column empty for some sessions?">
    Those sessions happened before February 2nd, 2022, when the feature launched, so the "Watched" data was never captured for them.
  </Accordion>

  <Accordion title="Does an empty value mean the viewer didn't finish the video?">
    No. It only means the data wasn't captured for that session — not that the viewer skipped or stopped watching.
  </Accordion>

  <Accordion title="Will new viewer sessions show &#x22;Watched&#x22;?">
    Yes. Going forward, "Watched" data is recorded and available for all viewer sessions.
  </Accordion>
</AccordionGroup>

*Updated July 2026.*